GUARANTEE OF SATISFACTION
Paradigm Custom Rod Design will provide for all customers
The Unconditional Pledge and Guarantee of Satisfaction to repair any damage resulting
from manufacturer / rod maker defects AT NO COST to the original purchaser - for life.
Arrange to ship the custom rod to PCRD to expedite the required work
necessary to return it to serviceable, like new condition in least time possible.
If in the event of untimely circumstances it is determined that incurred damages
are the result of improper/poor care, mishandling or an unforeseen mishap, etc.,
the original buyer/customer assumes liability to absorb costs to repair such damage
including any and all invoiced charges for parts and labor, etc. - if elected to do so.
Aftermarket modifications made to a new, custom fishing rod produced by PCRD
will void the conditions of this warranty defaulting to the original purchaser.
PCRD will be happy to assist you in performing the applicable repairs and
resolving issues that fall beyond the parameters of warranty coverage
in the timeliest manner conducive to the production schedule.
Three (3) day inspection policy provided on all NEW custom fishing rods.
If you are not 100% satisfied for whatever the reason may be, please return the new rod
within the three (3) day inspection / recission period for a full refund -- no questions asked.
On returns, customer must pay all shipping charges to include mandatory shipping insurance fees.
All fees, ie; shipping, handling and insurance charges will be immediately refunded to the customer
to include the exact purchased amount paid (total cost) for the new custom rod, upon final inspection.
Custom fishing rods must be returned in the new and exact condition represented when purchased.
Please note:
Returning a new, custom rod for refund without provisional shipping insurance at least equal to
the dollar amount paid or value of a new rod may impose the possibility of filing a devalued claim
with the delivery carrier - if the likelihood of carrier-caused "damage in transit" is determined.
Should damage enroute during shipping occur to a new custom rod that is returned without insurance,
conditions of this return policy are nullified and the three (3) day recission period terms void.
New custom fishing rods must be returned in the "new and exact" condition
as represented when purchased, having met all of the above criteria.
Thank you.
Paradigm Custom Rod Design
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warranty
